1.What the deposit is for

1.1

The deposit is £950 (or $1,250 if paid in US dollars).

1.2

It reserves your place, holds a start slot with our team, and holds the pricing we agreed with you for a 90-day growth system build (the “Growth Sprint”).

1.3

We hold your place for 14 days from the date you pay (the “Reservation Period”).

2.How the deposit is used

2.1

Your deposit is credited in full against the Fee for the Initial Term (Growth Sprint) under the Services Agreement you enter into with us, as set out in Schedule 1, Part 3 of that agreement.

2.2

It will be shown as deducted on your first invoice.

3.Your Services Agreement

3.1

After you pay, we will send you our Services Agreement using the details you gave at checkout. It sets out the Services, Fees, Performance Incentive and all other terms of our work together.

3.2

We are not required to start work until the Services Agreement is signed and the Fee for the Initial Term is paid, unless we agree otherwise in writing.

3.3

Once the Services Agreement is signed, it governs our relationship and replaces these terms, except clause 2.

4.The deposit is non-refundable

4.1

The deposit is non-refundable. This includes where you decide not to go ahead, do not sign the Services Agreement within the Reservation Period, or do not pay the Fee when due.

4.2

This is because, once you pay, we reserve team capacity for you, begin preparing your build and turn away other work for that slot.

4.3

We will refund the deposit in full if we decide not to go ahead with your project, or we cannot offer you a start date within 30 days of your payment.

5.If the Reservation Period ends

5.1

If the Services Agreement is not signed within the Reservation Period, we may release your place. The deposit is kept under clause 4.

5.2

We may, at our discretion, extend the Reservation Period or carry the deposit forward to a later start date within 3 months of payment.

6.Payment

6.1

Payment is processed by Stripe. You confirm you are authorised to make the payment on behalf of the business named at checkout.

6.2

You agree not to dispute or charge back the deposit where it has been retained under these terms. We may provide these terms and the record of your acceptance as evidence.

6.3

Any bank, card or currency charges on your side are your responsibility.

7.Our other policies

Our Terms and Conditions, Privacy Policy and Cookie Policy also apply to your use of our website and checkout.

8.General

8.1

These terms, together with the Services Agreement once signed, are the entire agreement between us about the deposit.

8.2

These terms are governed by English law, and the English courts have exclusive jurisdiction over any dispute, in line with clause 19 of the Services Agreement.

9.Contact

Questions about your deposit: studio@growwithmag.net.